D.A.P. books are available through better bookstores, museum shops, and on-line services as well as over our secure on-line ordering system. D.A.P. / Distributed Art Publishers, Inc. 155 6th Avenue, 2nd Floor New York, NY 10013 Customer Service: 800 338-2665 Editorial and Marketing: 212 627-1999 Fax: 212 627-9484 All on-line orders are processed through the Yahoo! secure on-line ordering system. If you have any questions about security or privacy for on-line orders, please don't hesitate to call our head office at (212) 627-1999 ext 217 (EST 10-6). All items carry a 30-day money-back guarantee. We ship FEDEX GROUND unless otherwise noted. Please allow at least 6-10 business days for receipt of your order. Shipping charges are $5.00 basic shipping & handling for the first item, plus $0.50 per book each additional item, NORTH AMERICA ONLY. PLEASE NOTE WE DO NOT SHIP INDIVIDUAL ORDERS OUTSIDE OF NORTH AMERICA. PLEASE READ CAREFULLY. You may be subject to re-shipment fees if you return incorrectly. artbook.com returns accepted at the following address only: D.A.P. / Distributed Art Publishers, Inc. 155 6th Avenue, 2nd Floor New York, NY 10013 ATTN: ARTBOOK.COM RETURNS All returns must include a packing list with order artbook invoice number on it. Books must be in mint condition. Returns must be made within 30 days from receipt of order. Anything past that will NOT be accepted. Limited editions and short discount titles are non-returnable. PLEASE NOTE THAT THIS IS THE PROCESS FOR RETURNING BOOKS ORDERED THROUGH THE ARTBOOK.COM WEBSITE ONLY. IF YOU HAVE A D.A.P. ACCOUNT, PLEASE SHIP RETURNS TO OUR WAREHOUSE: D.A.P. / Distributed Art Publishers, Inc. 1094 Flex Drive Jackson, TN 38301 ATTN: RETURNS Please call 212-627-1999, xt 217 with any questions. |